The right to privacy, and specifically the right to personal data protection is one of the values of FLUIDRA, S.A. (hereinafter, “Fluidra”), which is included in our Code of Ethics.
Fluidra is fully committed to compliance with the EU's General Data Protection Regulation and the laws on personal data protection that may be in force at any given time, as this is a top priority for Fluidra’s Group.
Therefore, Fluidra has taken the decision to implement the following principles, whereby privacy forms the basis of all data processing.
Fluidra collects your personal data for handling your requests and providing you with products and services that you may find useful. Depending on your interaction on any given web page, we shall process your data for, but not limited to, the following purposes:
On some occasions it may be necessary for us to process your personal data in order to comply with legal obligations, or in connection with any contractual relationship we may have with you.
In all other cases, whenever required, we shall ask you for your consent for processing your personal data.
Fluidra, as an entity of international projection, has international suppliers that can provide their services from outside the EU, so it is possible that your data are processed outside the European Union or the European Economic Area.
In any case, Fluidra will ensure that such data processing is always protected with the appropriate guarantees, which may include Standard Clauses approved by the EU, these being contracts approved by the European regulator, and which provide sufficient guarantees to ensure that the processing complies with the requirements established by the European Data Protection Regulation, as well as certifications from third parties, among others.
Fluidra is bound by the undertaking to only process your personal data while they are actually useful to us and we are able to provide you with a quality Service by using them. Therefore, we make every reasonable endeavour to keep the term of processing and storage of personal data as short as possible.
To this regard, we shall inform you of the term of processing and/or storage of personal data on each form from which data are collected.
In any event, even if you request that we delete your data, we may store and keep them, subject to their being blocked as required by law, for the term required for us to fulfill our legal obligations and for their disclosure to the competent Authorities on the various matters to which they are subject.
As a result of Fluidra processing your personal data, current laws grant you a number of rights. Below is a brief explanation of each right to assist you should you wish to exercise them:
Whenever we process your data based on your consent, you may withdraw it at any time, whereby the only consequences for you, depending on the right exercised, shall be not to be able to render certain services to you.
You may exercise your rights by addressing Fluidra through an email to email@example.com.
In addition, should you wish to do so you may contact our Data Protection Officer (DPO) at firstname.lastname@example.org.
If you have any doubt or complaint about how we process your personal data, or any other matter related to the matter, you can contact our DPO, by e-mail to email@example.com, with the reference or to the attention of the "Data Protection Officer". In case of not obtaining an answer within a reasonable period of time, you will be able to lodge a complaint with to the corresponding Data Protection Authority.
Your personal data are very important to us and we undertake to process them in the strictest confidence and discretion, as well as to implement all security measures that we consider are required and reasonable.
To this regard, Fluidra hereby states and warrants that it has put all the technical means available to it to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by the users.
Social Networks are part of the daily life of many Internet users, and for them we have created different profiles in them.
All users have the opportunity to join the pages or groups that FLUIDRA has in different social networks.
However, you must take into account that, unless we ask you for your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend you to read carefully its conditions of use and privacy policies, as well as to make sure you configure your preferences regarding data processing.